Tanja modernizes how financial institutions serve their customers. As Senior Director and Engagement Principal at Ember Group Consulting, she partners with organizations to transform their digital ecosystems, optimize complex processes, and deliver measurable business impact.

Her track record spans executive leadership roles at some of the nation’s most respected financial institutions. At USAA Bank, she served as Digital Servicing Executive, overseeing digital product management for deposits, credit cards, lending, and money movement. At Charles Schwab, she led money-movement planning and delivery during the TD Ameritrade integration—one of the industry’s most significant transitions. Her tenure at Ally Financial included multiple executive roles spanning Digital Governance & Research, Digital Product Management, Digital Marketing, and User Acceptance Testing, where she directed digital sales and servicing across five business lines while managing a portfolio of more than 50 digital products. Across these roles, her strategies consistently drove revenue growth, improved operational efficiency, and elevated both B2C and B2B digital experiences through customer-centric innovation.

A recognized innovator in financial technology, Tanja holds a U.S. patent for "Enrollment into an online banking system." She’s known for leading complex, multi-stakeholder transformations that deliver tangible results and strengthen organizational alignment.

Tanja holds a Six Sigma Green Belt certification from Bank of America and maintains Series 6 and 63 investment licenses. At Ember Group Consulting, she serves as a trusted advisor to executives navigating digital transformation, helping organizations accelerate growth, enhance customer experiences, and achieve sustainable operational excellence. Executives consistently turn to Tanja for high-scale, high-visibility transformations where enterprise-wide impact, board-level scrutiny, and multi-stakeholder complexity demand both strategic vision and flawless execution.